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Implementing the ISO 9001 standard will lead to operational improvements and market advantages. But the benefits depend on the organizations and its standard, location, sector, company size and the certification period. This was concluded in a study conducted by Başak Manders on the effects of ISO 9001 implementation based on extensive meta-analyzes. She won the research prize Quality with the Dutch Network for Quality (NNK) and the Dutch Academy for Quality award annually.

Participants

  • Basak Manders
    Role: PhD Candidate
    Reference type: Referenced

Media Outlets

  • Kwaliteit in Bedrijf (Magazine)