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An article regarding the PhD of Basak Manders, regarding implementation and effect of ISO 9001. This article tries to answer the question 'Are we actually doing well with ISO?'.
A link is included to the full PhD thesis.
An article regarding the PhD of Basak Manders, regarding implementation and effect of ISO 9001. This article tries to answer the question 'Are we actually doing well with ISO?'.
A link is included to the full PhD thesis.