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'Kwaliteit klantenervaring op alle niveaus waarborgen'

An interview with Leon Wijnands, director Call at ING and main lecturer Quality Management at the School for Customer Management. The interview is about Customer Management and his role as lecturer. Wijnands is MBA alumnus at RSM.

An interview with Leon Wijnands, director Call at ING and main lecturer Quality Management at the School for Customer Management. The interview is about Customer Management and his role as lecturer. Wijnands is MBA alumnus at RSM.

Participants

  • Leon
    Role: Alumni
    Reference type: Featured
  • Hoogkamer, S.; Brokkelkamp, M.
    Role: General
    Reference type: Journalist

Media Outlets

  • Marketing Tribune (Magazine)