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This article is about ways to offer a non-apology apology. It refers to the 2011 study by David De Cremer that found that we tend to overestimate the healing power of an apology.
This article is about ways to offer a non-apology apology. It refers to the 2011 study by David De Cremer that found that we tend to overestimate the healing power of an apology.
Participants
De Cremer
Role: Faculty
Reference type: Referenced
Jacobs, T.
Role: General
Reference type: Journalist