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RSM Faculty rene de Koster and Debjit Roy mentioned as co-authors: "During the last decade, several retailers have started to combine traditional store deliveries with the fulfillment of online sales to consumers from omni-channel warehouses, which are increasingly being automated. A popular option is to use autonomous mobile robots (AMRs) in collaboration with human pickers."
Read the paper: https://onlinelibrary.wiley.com/doi/full/10.1111/deci.12620