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A study reveals that brand acquisitions often trigger negative reactions among consumers due to perceived compromise of the acquired brand's authentic values. The negative effect is attenuated by factors such as leadership continuity, alignment of values between acquirer and acquired brand, and strategic orientation towards growth. Managers are advised to consider these factors during and after acquisitions to enhance consumer perceptions and mitigate negative reactions.

Participants
  • Stefano Puntoni
    Role: Former faculty
    Reference type: Scientific or industry journal
Media Outlets
  • American Marketing Association (Scientific or industry journal)