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When Magdalena Cholakova, an associate professor at the RSM, studied how one organization pushed through a transformation effort, she made a surprising discovery: By taking a playful approach to the rollout, which included poking fun at the change program, leaders were better able to persuade employees to go along with it. The conclusion: Mocking can help an initiative succeed.

Participants
  • Magdalena Cholakova
    Role: Alumni
    Reference type: Referenced
Media Outlets
  • Harvard Business Review (Online)