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The right way to manage customer churn for maximum profit
The right way to manage customer churn for maximum profit
An article co-written by Aurelie Lemmens of RSM that describes how companies can more than double profits from customer retention, without expending any additional money or effort.
An article co-written by Aurelie Lemmens of RSM that describes how companies can more than double profits from customer retention, without expending any additional money or effort.
Participants
Aurelie Lemmens
Role: Faculty
Reference type: Co-written by