As laid down in the Dutch Higher Education and Research Act (Wet op het Hoger Onderwijs-WHW), every programme has two Examination Regulations:
- The Teaching and Examination Regulations (TER) ex article 7.13 WHW, to be determined by the Dean;
- The Rules and Guidelines (R&G) ex article 7.12b WHW, to be determined by the Examination Board.
The TER deals with subjects as programme content, enumeration of courses and different forms of testing, study load per course, enumeration of master programmes, sequence of courses, learning goals of the programme, admission criteria, connection bachelor/master programme, pre-master programmes etc.
The R&G deals with rules with regard to registration for examinations and tests, order during the examinations, fraud, guidelines for examiners, cum laude etc.
Please find the Examination Regulations for the English language programmes academic year 2024-2025 below. For previous years check the archive.
- Teaching and Examination Regulations (TER) for BSc International Business Administration
- Teaching and Examination Regulations (TER) for the English-taught 60 EC pre-experience MSc Degree Programmes (including Pre-master programmes)
- Teaching and Examination Regulations (TER) for MScIM
- Teaching and Examination Regulations (TER) for MScCC
- Rules and Guidelines (R&G) for BSc International Business Administration
- Rules and Guidelines (R&G) for pre-experience MSc Degree Programmes
- Rules and Guidelines (R&G) for MScCC
- Examination Regulations ERIM Research Master
2023-2024
Teaching and Examination Regulations (TER) for BSc International Business Administration
Rules and Guidelines (R&G) for BSc International Business Administration
Teaching and Examination Regulations (TER) for the English-taught 60 EC pre-experience MSc Degree Programmes (including Pre-master programmes)
Rules and Guidelines (R&G) for MSc pre-experience
Teaching and Examination Regulations for MScCC
Rules and Guidelines for MScCC
Teaching and Examination Regulations (TER) for MScIM
Examination Regulations ERIM Research Master
2022-2023
Teaching and Examination Regulations (TER) for BScIBA
Teaching and Examination Regulations (TER) for MSc (pre-experience incl. premaster and Master in Management)
Teaching and Examination Regulations (TER) for MScIM
Teaching and Examination Regulations (TER) for MScCC
Rules and Guidelines (R&G) for BScIBA
Rules and Guidelines (R&G) for MSc (pre-experience incl. premaster and Master in Management)
2021-2022
Rules and Guidelines (R&G) for BSc International Business Administration
Rules and Guidelines (R&G) for MSc pre-experience
Examination Regulations for MScCC
2020-2021
Examination Regulations BScIBA
Examination Regulations MSc (pre-experience incl. premaster and Master in Management)
Examination Regulations MScIM
Examination Regulations MScCC
2019-2020
Examination Regulations for MSc (pre-experience incl. premaster and Master in Management)
Examination Regulations for MScIM
2018-2019
Examination Regulations for International Business Administration
Examination Regulations for MSc (pre-experience incl. premaster and Master in Management)
Examination Regulations for MScIM
2017-2018
Examination Regulations for International Business Administration
Examination Regulations for MSc (pre-experience incl. premaster and Master in Management)
Examination Regulations for MScIM
2016-2017
Examination Regulations for International Business Administration
Examination Regulations for MSc (pre-experience incl. premaster and Master in Management)
Examination Regulations for MScIM
2015-2016
Examination Regulations for International Business Administration
Examination Regulations for MSc (pre-experience incl. premaster and Master in Management)
Examination Regulations for MScIM
Examination Regulations for ERIM
2014-2015
Examination Regulations for International Business Administration
Examination Regulations for MScIM
Examination Regulations for MSc (pre-experience incl. premaster and Master in Management)
Examination Regulations for ERIM
2013-2014
Examination Regulations for International Business Administration
Examination Regulations for MSc (pre-experience incl. pre-master and General Management)
Examination Regulations for MScIM
Upon request, the Examination Board can grant exemptions from the regulations in certain cases. The following requests are made most frequently. Please read the applicable policy on the specific request type before submitting your request.
Within the master and premaster programmes no exemptions will be granted.
Only bachelor students may submit a request for a course exemption based on previous education. A request for exemption must be submitted as soon as possible after the start of the academic year, but no later than 4 weeks before the start of the course to be exempted.
Requests which have been submitted too late, or which are incomplete, will not be processed. The Examination Board will review requests according to the following conditions:
- The time spent on the subject (possibly expressed in credits) should at least be equal to the time allotted to that subject.
- As regards to contents and level, there should be sufficient correlation between the study matter on the basis of which the applicant hopes to qualify for an exemption. The work procedures and objectives of the subjects taken for which exemptions are being sought should correspond, as indicated by the documents submitted. In addition, there should be an accompanying letter showing which components of the subject matter correspond to which components (case studies, exam components) of the subject or subjects for which exemption is sought.
- The documents should show that the applicant has passed all subjects for which exemption is sought with satisfactory grades.
- It is not permitted to use one and the same course completed during your previous education as a basis for more than one exemption in the RSM bachelor programme.
The Examination Board may decide to (partially or fully) exempt the student from the required trimester credits if the student has earned sufficient credits on account of a second bachelor programme. Education completed elsewhere is only considered for exemption when the course(s) (described in detail in English or Dutch) meet(s) the following quality standards:
- The course must be part of an accredited programme at a Dutch university or a foreign research-driven university;
- The course must have a level equivalent to the RSM course, i.e. it cannot be a bachelor course as a master free elective;
- In terms of content, skills, attitude and testing, the course must sufficiently fit in with the specified exit qualifications for the programme;
- The course must have added value for the programme, which is why there should not be too much overlap with mandatory parts of the RSM programme concerned;
- The basic rule is that, as part of the RSM programmes offered in English, the external course may not be taught in Dutch. Courses in other languages are considered, provided that there is an assessable (online) manual available in English (or Dutch). The manuals are not required for the language course options offered by the IBA programme.
Requests can be submitted via Osiris Case, accompanied by all relevant documents (i.e. certificates, lists of grades, course descriptions, literature, etc.). Note: a (certified copy of a) certificate, grade transcript or diploma will not be accepted in digital form, instead it has to be submitted in its original form to the Examination Board for verification.
The Examination Board shall take a decision on the basis of the documents and the assessment of the lecturers responsible for the subjects concerned. Decisions will be announced as soon as possible, preferably no later than four weeks after submission of a complete request.
Please note, granted exemptions cannot be reversed, not even on request. In addition, an examination part (i.e. course) that has already been passed cannot be exempted anymore.
No credits or grades for exemptions will be shown on the grade list. An exemption will not affect the GPA, as it is recorded as a non-numeric result “VR” (in Dutch) or “EXEMPT” (in English). This information is important in connection with student performance grants and in recognition of a ‘cum laude’ classification.
The Examination Board can grant an extra opportunity in the following cases:
1. Personal circumstances
In the event of (long-term) personal circumstances (e.g. a long-term or chronic illness) resulting in:
- impossibility to take part in the regular examinations, and
- impossibility to take regular scheduled examinations in the near future, and
- a serious extension of the study is expected.
A request for an extra examination due to personal circumstances can only be submitted after consulting the student adviser or student counselor and has to include a study plan as well as an advice from the student adviser or student counselor.
2. Top sport
If the applicant has had to miss one or more examinations due to participating in top-level sports, where the applicant should be recognized by the Top Sports Office, the examination Board may consider an extra opportunity if serious study delay is to be expected. The request will have to be submitted through the student adviser or student counselor, and has to include a study plan as well as an advice from the student adviser or student counselor.
3. Last examination Bachelor programme
If the applicant has completed all courses of the bachelor programme after the re-examination period, except for one course of block 12 or 13 or 14, the Examination Board may grant an extra examination opportunity for this course on the quantitative condition that the applicant has taken part in all examination opportunities, and the qualitative condition that the applicant has scored at least a 4.0 in one of the attempts.
If the remaining open course is offered in another period than block 12, 13 or 14 no extra exam opportunity will be granted; in that case the student will have to take part in the regular exam opportunity of the next academic year in order to pass the course/complete the Bachelor programme.
The request for an extra resit must be handed in at the Examination Board before 16 July 2024. The Examination Board will try her best to have the extra resit taken place before 31 August 2024.
4. Last examination Master programme
In individual cases, when all of the master courses and the thesis have been successfully completed, except one course, students can request for an extra exam opportunity. The applicant will have to meet all of the following requirements:
- not granting an extra opportunity to take the examination would result in more than five months (excluding July and August) prolongation of the programme. Obviously 1st year master students cannot apply for an extra exam opportunity for a course;
- it has been established that the applicant has taken part in all previous opportunities to take examinations and scored at least a 4,0;
Decision
If the Examination Board agrees to give an extra opportunity, the examiner concerned will be asked to cooperate with this. In general, the student concerned will then be referred to the examiner to establish the time at which the extra opportunity will be offered. The decision of the Examination Board will also entail that the extra opportunity will have to be taken within a certain period. The Examination Board can also decide that the extra opportunity will be taken during the next re-examination period.
Please note, extra examinations will in general only be offered once. The Examination Board will not grant extra exam opportunities in order to improve sufficient grades.
A request for an extra exam opportunity can be submitted via the Online Request Form.
Students may request permission to follow a course from another faculty or university and let it count towards the 'Elective space' for the bachelor 3 programme (for more information see 'Appendix Elective space B3’ of the BA/IBA Teaching and Examination Regulations) or the 6 EC free elective for the master programmes.
Counting towards curriculum
The general policy of the Examination Board regarding elective courses from another faculty or university is as follows:
- The course must be part of an accredited programme at a Dutch university or a foreign research-driven university;
- The course must have a level equivalent to the RSM course, i.e. it cannot be a bachelor course as a master free elective;
- In terms of content, skills, attitude and testing, the course must sufficiently fit the specified exit qualifications for the programme;
- The course must have added value for the programme, which is why there should not be too much overlap with mandatory parts of the RSM programme concerned;
- The course is not used for another programme being taken by the student in question
.; - The student must take the course and sit the examination while being enrolled at RSM as a student.
Exemption elective space
The Examination Board may decide to (partially or fully) exempt the student from obtaining the required EC in the bachelor 'Elective space' if the student has earned sufficient credits on account of a second bachelor programme. The above-mentioned point 4 is, however, still relevant; there should not be too much overlap. Items 5 and 6 do not apply to grant an exemption.
Exemptions towards the master phase will not be granted. Thus, this also applies to the master free elective space.
An exemption will not affect the GPA, as it is recorded as a non-numeric result “VR” (in Dutch) or “EXEMPT” (in English).
Bachelor Minor
Taking a bachelor minor in accordance with the EUR minor admissions matrices does not require separate approval from the Examination Board. This includes the LDE minors (Leiden, Delft, Erasmus).
Partially completed minor programs are not automatically inserted into the curriculum. You can submit a request at the Examination Board for approval of separate electives.
Extracurricular activities such as board membership
Board memberships at study or student associations are of great value to the students CV. However, due to the lack of academic character and guidance, students will not, in principle, gain EC for it.
Bachelor “free mover exchange” / electives abroad
If you would you like to follow elective courses at another institution abroad on your own initiative, you need explicit approval from the Examination Board. The Examination Board assesses the institution and the courses chosen according to the policy above. Once completed, the courses are not regarded as exchange courses on your transcript.
Requests to take external courses via an RSM Exchange Programme are handled by the International Office.
Master free elective
Students that want to follow a master free elective outside RSM or a core course of another RSM master programme as master free elective should submit a request at the Examination Board prior to the start of the course. Approval is required from both the Examination Board and the Academic Director.
Only under specific conditions a student may be allowed to follow a core course from another RSM master programme and let it count as a master free elective in their own RSM master programme:
- The student is a second year Master student and has completed all other courses from the master programme (including the thesis), and only has the Master Free Elective open;
- The student is a second year Master student and has taken part in all test opportunities (first attempt and resit) for the Master Free Elective in the previous academic year;
- In case the student didn't take part in all test opportunities in the previous academic year, an exception is only possible in case of personal circumstances (proven and on the advice of the student advisers) or in case of circumstances beyond the student's control (for example an international Exchange is canceled by the partner school due to unforeseen circumstances).
Please note that the deadline to submit your request for a core course from another RSM Master programme is 1st August 2024.
Two master programmes
Students following two master programmes concurrently might be eligible to take two electives in one block.
Students must obtain official permission from the Examination Board in order to take more than one elective in a given block. Such requests must be submitted via MSc Programme Management. In order to request permission, you must meet the following conditions:
- You must have started your first RSM MSc programme in September of the previous academic year, and
- You must have obtained 54 EC of your first RSM MSc programme and thus completed all required curricular components except for one elective of 6 EC, and
- You must have started with your second RSM MSc programme in September of this academic year.
Submitting your request
A request for approval of a bachelor elective or master free elective should be submitted via Osiris Case in Osiris Student. Keep in mind that the summer period might cause a delay in process time; file your request as soon as possible. Otherwise there is a chance that your request has not been processed before the start of the new academic year.
Grade list
Once you have completed the approved external elective, the official grade given by the external institution will be recorded on your RSM transcript as well, unless the course is taken at a foreign (research driven) university. Foreign institutions usually apply different grading methods, therefore we will record a ‘Pass’ or ‘Fail’ on the RSM transcript. This also applies to grades obtained for an Exchange programme.
For the bachelor, no more than 30 EC will count towards the elective space (and 180 credits for the entire curriculum), unless there is an indivisible course. Until the full 180 EC have been gained and the degree will be automatically issued, students may submit a request to change the elective course(s) they want to include in the curriculum and count towards the GPA. This request must be submitted at the Student Administration (located in Sanders Building, room L3-033) in good time: at least 6 weeks before the last remaining grade is published, on the basis of which the degree is to be issued.
Extra exam opportunities
Requests for an extra exam opportunity for a bachelor elective will not be considered, even if this is the last remaining bachelor course.
Students with a temporary or structural functional limitation (e.g. broken limbs, dyslexia, chronic illnesses etc.) may be allowed to make use of extra facilities within reasonable limits for the duration of their functional impairment. These facilities are meant to contribute to an equal opportunity towards achieving their academic goals for those students with a functional impairment. Possible facilities are: taking the exam in a separate room with 30 minutes extra time, providing the exam on A3 paper format, taking the exam on a PC.
Requests can be submitted via Osiris Zaak (Osiris Cases), throughout the academic year. However, students should keep in mind the processing of the request can take up to 4 weeks. Requests should be accompanied by all relevant documentation, such as a medical statement or diagnostic assessment of dyslexia. The dyslexia assessment must have been conducted by a specialist teacher/assessor with an assessing practicing certificate or an accredited psychologist registered with the relevant national health authorities. Students can check beforehand whether their dyslectia statement meets the requirements of the EUR protocol.
I would like to submit my request now
The Examination Board will decide whether or not - and for how long - a student is eligible for extra facilities on the basis of his/her impairment.
According to the Rules and Guidelines a student has passed the final exam when he/she has taken all examination parts, with pass grades or exemptions. As an exception to this, the following compensation rules are applicable in the Bachelor programme:
Compensation rule Bachelor 1
Students may pass the final exam with a 4.5 or higher for one examination part of the course year B1, provided that all components of course year B1 were passed, with the exception of the component with the 4.5 or higher, and this insufficient grade is compensated for by at least one rounded 7 or higher for another component of B1.
Compensation rule Bachelor 2/3
Students may also pass the final exam with compensation of one failed course under the following conditions:
- it concerns a course of the year B2 or B3 with the exception of:
- old style programme as referred to in Article 2.3b TER: trimester 7 courses with a value more than 7,5 EC and the Research Training/Bachelor Thesis, or
- new style programme as referred to in Article 2.3a TER: B3 courses with a value more than 7,5 EC (such as minor, Internship, Exchange, etc), the course Advanced Research Methods (3 EC) and the Bachelor Project (7 EC),
and - the grade of the failed course is between 4.5-5.5, and
- the grade point average mentioned in article 6.3 paragraph 1 Rules & Guidelines is at least 7.0 (including the grade for the to-be compensated course) .
The B1 compensation rule will automatically be processed in Osiris. The B2/3 compensation rule will only be applied by the Examination Board upon student’s request: submit your request via Osiris Case in Osiris Student. Your GPA will be calculated by the Department for Exam Administration, whereafter the Examination Board will decide whether the B2/B3 compensation rule is applicable. If you want to calculate your GPA yourself, we point out that this must be done manually. In Osiris, the GPA is only based on sufficient results. This means that the GPA calculated by Osiris cannot be used to determine whether a student is eligible for compensation, as the insufficient result for the course to be compensated is not included in the calculation. Please note that compensation requests for B2/3 will only be processed when all grades of B2/3 (including retakes) have been registered in Osiris.
The Examination Board plays an important role in relation to the binding study advice (BSA). The Examination Board issues a provisional advice to all freshmen twice a year, in December and April. At the end of the academic year, in August, the Examination Board issues the final binding study advice by mandate of the Dean. The Examination Board in collaboration with the student advisers and the student counsellors prepares this final advice.
According to the BSA norm, at the end of the first year of enrolment, all examination parts of the Bachelor 1 programme must have been passed. When a student fails to comply with the BSA norm, he/she must leave the programme and may not re-start the programme for the next three academic years.
In exceptional cases, the Examination Board, on behalf of the dean, may postpone the final binding study advice because of personal circumstances. In that case, it can not be concluded yet that the student is unsuitable for the programme even though he/she has not met the BSA norm. The student will get the chance to comply with the BSA norm in the subsequent academic year. If the students fails, he must leave the programme at the end of the second year of enrolment.
In addition, the Examination Board may, on behalf of the dean, deviate from the BSA norm on the basis of 'hardship' if the student does not comply with the norm and there is no question of personal circumstances, but it can not be said that the student is unsuitable for the study programme. The Examination Board will take all students (freshmen only) with one non-compensable insufficient grade or two fails into consideration. Decisive factors for application of the 'hardship clause' are the average grade and the overall picture.
Before issuing the final BSA, the group of students to whom the Examination Board intends to issue a negative BSA will be given the opportunity to be heard. The hearings are meant for students who have failed to achieve the BSA standard due to serious personal circumstances that have not been reported so far. The personal circumstances must be substantiated with evidence and there must be a clear relationship between the circumstances and the non-completed courses. In addition, the obtained courses must demonstrate a convincing suitability for the continuation of the programme (level of grades and GPA). The outcome of the hearing will be taken into account when the final BSA will be issued before the end of August.
To ensure the scientific integrity and civil value, the RSM degree certificate must reflect the capabilities of the individual student in terms of knowledge, skills, and insights. The Examination Board is established by the legislator to determine in an objective and expert manner whether a student meets the conditions set by the Teaching and Examination Regulations of a degree programme regarding the knowledge, insight and skills required to obtain a degree certificate. For this quality control, it is important that the Examination Board can guarantee that an individual student has passed all tests and the associated learning objectives. Checking whether the final objectives have been achieved is primarily done by determining whether a student has completed all examination components with a satisfactory result. In addition, the Examination Board has set rules regarding the minimum individual assessment of final learning objectives per examination component.
It is important that the tests are taken correctly. This cannot be said, for example, if irregularities occur during testing. Irregularities can occur through no fault (or risk) of a student for example due to the failure of test software during an online test while the student has followed all instructions. In addition, there may also be irregularities where the fault (or risk) is attributable to the student for example a poor internet connection that prevents proctoring from working. In the first case, the School must provide remedies (for example, an extra exam opportunity for students). In the latter case, there may be a case of fraud. In case of fraud due to the actions or omissions of a student, the examiner is no longer able to assess the student's 'knowledge, skills, and insights in a correct and fair manner.
Fraud is problematic, not only for the student involved, but also for the reputation of the degree programme, RSM and the university as a whole and especially for the reliability and validity of the degree certificate. The legislator considers this so problematic that the Examination Board has been legally given the authority to take measures, both remedial sanctions and punitive sanctions.
With a view to guaranteeing the quality of the degree certificate, students are expected to take individual tests to the best of their own ability, without seeking or accepting the help of others or use resources that are not explicitly allowed by the examiner nor to help others.
In teamwork, students are not allowed to collaborate outside their own group, unless explicitly permitted by the examiner. Sharing solutions with other teams may be considered a fraudulent action. Generally, all group members are responsible for any fraud in the execution of the assignment.
In addition, especially in the context of assignments (e.g. the thesis), students are expected to adhere to some of the principles laid down in the Code of Conduct for Research Integrity, such as
Honesty: one does not make unfounded claims, reports correctly on the research process, does not falsify, or invent data or sources, one takes alternative views and counterarguments seriously, one is open about margins of uncertainty, and one does not present results as more favourable or unfavourable than they are.
Care: scientific methods are used, and maximum precision is exercised in the design, implementation, reporting, and dissemination of the research.
Transparency: It is clear to others on which data the research is based, how it was obtained, what results were achieved and how, and what the role of external stakeholders was.
Although the code of conduct is aimed at scientific research that is published, the code also serves as a normative framework for scientific research including theses and other written assignments by students. Scientific research by students therefore falls within the normative frameworks of this code. Violation of these integrity principles can lead to a conviction for fraud.
Definition
The Examination Board defined in the Rules and Guidelines BSc and MSc (section Fraud) what is meant by fraud: “Fraud is the action or negligence of a student because of which it is impossible, entirely, or partially, to form a correct judgment about the knowledge, insight and skills of the student or another student. Examples of fraud are cheating, cribbing, plagiarism, freeriding in a team assignment, availability of unauthorized (study) material during a test such as mobile phones, contract cheating/outsourcing/ghost-writing, unauthorized use of generative AI, identity fraud, theft.”
Although it concerns an active act or omission by the student - the student is at fault - it is not necessary that the student had the intention to commit fraud or that the student benefited from the fraudulent act. The question of whether fraud has been committed must therefore be assessed based on objective standards, in which the intentions of the student involved are not important. However, in case of intended fraud, the Examination Board can determine a more severe punitive sanction.
Students can also commit fraud by giving others the opportunity to commit fraud. This mainly occurs with people who make their work available to someone else to plagiarize. Whether someone else actually took advantage of the opportunity is irrelevant.
Examples
To illustrate what is meant by committing fraud, a non-exhaustive list follows below.
Violation of order rules during a test: Sometimes failure to follow order rules during an exam can be regarded as fraud. In those cases, it must be clear to students which rules this applies to.
An example of a rule that, if violated, is regarded as fraud is the unauthorized use of (study) materials: only explicitly permitted materials are permitted during the exam. If this has been expressly permitted in advance by the examiner and is stated on the examination cover sheet, study material may also be present, such as a calculator - graphical or otherwise -, literature or other sources. Any authorized dictionaries and law books should not contain any notes. Watches, telephones, etc. must be kept out of reach and switched off. Anything that conflicts with this is considered fraud. It is irrelevant whether unauthorized (study) materials have been used: to determine fraud it is sufficient that there is a possibility that unauthorized use could be made of the said (study) materials.
Another example is the rule that during an online test that is taken remotely using online proctoring software (remote surveillance), the student is not allowed to be out of sight of the camera. A student is therefore not allowed to go to the toilet or otherwise be out of sight during such a test.
Copying/cribbing/peeking: unauthorized communication with a fellow student during the test. Any form of communication is prohibited. It is not necessary that information that is important for the test has been exchanged. The fact that communication takes place is sufficient to speak of fraud.
Cheating: unauthorized consultation of one's own notes, literature, etc. Having a cheat sheet is enough to determine fraud, regardless of whether it has been used.
Plagiarism: In general, plagiarism is defined as using someone else's ideas, methods, results, or texts in one's own work without correct referencing to the source, which makes it wholly or partially impossible to correctly assess the student's knowledge, insight, and skills. Specific examples of plagiarism are:
Copying verbatim either by 'copy-paste' from digital documents, or by literally typing passages texts or ideas from other sources – such as persons, systems, or AI – without correct source acknowledgment and/or without using quotation marks. Even if the copied passages only form a relatively small part of a paper, this constitutes fraudulent conduct. The EUR has advanced means to detect plagiarism digitally;
Paraphrasing ideas, methods, results, or texts from other sources – such as persons, systems, or AI – in your own words without correct referencing;
Presenting the structure or central ideas of other sources as one's own work or idea, regardless of whether a reference to other authors is included;
Submitting a previously submitted text or a text comparable to that for assignments in other courses without correct source citation (self-plagiarism).
Freeriding: this occurs if a student has knowingly not contributed or contributed insufficiently to a group assignment. The group assignment is then actually made by the other team members. Freeriding can be regarded as fraud if and insofar as the examiner cannot properly assess the knowledge, insight, and skills of the student in question.
Fabrication: making up data or research results and reporting them as if they were real.
Falsification: manipulating research material, equipment, or processes to change, withhold or delete data or research results without justification.
Unauthorized Assistance/Outsourcing:
Identity fraud: having someone else take (part of) a test. An extreme example of 'outsourcing' is when a student has someone else take the test in an exam hall. Such offenders will not only be prosecuted by the Examination Board for committing serious fraud, but the Examination Board will also report the offense to the police for identity fraud.
Ghost-writing/contract writing: Another clear example of unauthorized outsourcing is having a thesis or paper written by someone else (with or without payment). Having parts of a thesis or paper carried out by someone else is in principle not permitted and is considered fraud. Data collection or conducting interviews is usually part of the work to be assessed and outsourcing this to third parties is therefore not permitted.
Artificial Intelligence: Unauthorized use of generative AI applications such as ChatGPT that enable students to (partially) answer essay questions, write assignments or a thesis. For further reading check Section The use of Artificial Intelligence in summative assessments.
Not all forms of outsourcing/input from third parties/resources are unauthorized: having someone else check a text for the quality of the English (or Dutch) language does not necessarily constitute fraud. Likewise, helping each other in a thesis group or talking about your thesis with housemates is not immediately a problem. In case of doubt as to whether input from third parties is permitted or not, the student should consult with the examiner(s).
Theft: for example, another student's work is stolen and submitted as one’s own work. If a student is caught doing this, the Examination Board will usually also report it to the police.
Note: The overview of forms and methods of fraud is not exhaustive.
In assignments where the student cites, builds on, paraphrases or uses research or data provided by others, the report should acknowledge and reference this in accordance with recognized reference styles as stated, for example, in the APA Publication Manual (apastyle.apa.org) and the University Library’s Information skills modules relating to citation and referencing.
Specific guidelines on referencing AI – if and to the extent permitted – can be found here:
APA: How to cite ChatGPT
Chicago: FAQ Item (chicagomanualofstyle.org)
Further information on correct referencing can be found on the EUR Library webpages, such as citation styles, avoiding plagiarism and correct paraphrasing.
In case of doubt as to whether how to reference, please consult with the examiner.
Inadequate and missing referencing will be considered fraud (usually plagiarism).
The Examination Board expects examiners to actively scan for fraud such as plagiarism, contract cheating, outsourcing, ghost-writing, use of generative AI.
There are several ways to detect fraud. First, an examiner can suspect fraud based on one’s own observations. But there are also specific detection methods that can differ per test form. It also matters whether the test is taken on campus or remotely.
When fraud is detected or suspected, the examiner or invigilator must report this to the Examination Board. The invigilator or examiner can ask the student to make available any items of evidence. A refusal to do so will be included in the written report. The student is given the opportunity to include written comments in the report by the invigilator or the examiner.
Further explanation of the procedure can be found under the section Procedure in case of suspected fraud.
If an examiner or invigilator suspects fraud, this will be reported to the Examination Board. The report should preferably include all relevant information and evidence.
The Examination Board will subsequently invite the student to a hearing. The student is also informed why fraud is suspected, including the substantiation.
Depending on the specific case, the examiner may be invited to attend the hearing. The student will be informed of this in advance. During the hearing, the student can provide an explanation of what happened.
In the case of a minor first offense for which at most a reprimand would be given, the Examination Board can, with the student's consent, settle the case without a hearing based on the documents.
The Examination Board decides based on the evidence and the responses during a hearing whether it is sufficiently plausible that fraud has been committed and which appropriate and proportional sanction should be imposed in the specific case.
The Examination Board decides based on the evidence and the responses during a hearing whether it is sufficiently plausible that fraud has been committed and which sanction should be imposed in the specific case. Possible appropriate and proportional measures as mentioned in the Rules & Guidelines may consist of, among others, the following sanctions:
Reprimand;
Invalidation of the examination and/or test concerned (even if the grade is already registered in Osiris);
Exclusion from one or more examinations and/or tests;
Exclusion from one or more examination periods;
A combination of the above measures for a maximum period of exclusion for at most one year;
In the event of a serious case of fraud, the Examination Board may advise the Executive Board of the University to definitively terminate the enrolment in the degree programme of the person concerned once and for all.
A reprimand is the lightest sanction. The advice to terminate registration is the most severe sanction.
This list of measures is not exhaustive, other sanctions are also possible such as exclusion from the distinction (summa) cum laude.
Incidentally, these measures fall under the term administrative sanction as referred to in Article 5:2 General Administrative Law Act (Algemene Wet Bestuursrecht), in short AWB.
The sanction must be appropriate and proportional. Therefore, the Examination Board will consider, for example:
The form of fraud: having a mobile phone in one's pocket that is switched off is of a different order than stealing a paper or having someone else take a test. Incidentally, the last two examples are also punishable under the Penal Code, which is why a report will also be filed with the police. There is also a difference between forms of plagiarism: it can involve a single incorrect source reference, but also copying large pieces of text;
Whether it concerns a first offense or whether there is recidivism: a student who has already been convicted may be punished more severely;
Whether intentional or not: it matters whether a student accidentally breaks a rule or knowingly commits fraud (for example, joining an app group set up to commit fraud).
If there is no intent, there is probably no case of serious fraud as referred to in the Rules and Guidelines. In that case, no severe punishment can be imposed such as the advice to the Executive Board to terminate a student's registration.
In view of the foregoing, it is not possible to formulate a specific sanction for each type of fraud in advance. The circumstances must be considered for each case and that can lead to a different outcome each time. However, an average fraud measure consists of an invalidation of the relevant test and exclusion from participation in the re-sit. In case of a minor first violation in the first year of the Bachelor's programme, for example having a mobile phone within reach during the test in an exam hall, a reprimand will usually suffice.
Although a sanction may be proportionate as such, the consequence of the sanction is sometimes experienced by the student as disproportionate. Due to the sanction of, for example, no grading for the test and denial of participation in the re-sit, the student may de facto not be able to participate in an Exchange Programme or is no longer eligible for the distinction (summa) cum laude or may not be able to meet the standard of the Binding Study Advice and must therefore leave the programme. According to established case law, the circumstance that the imposed fraud measure may possibly have consequences for the further course of the student's studies does not necessarily mean that the measure conflicts with the principle of proportionality. After all, this circumstance has been created by the student by committing fraud.
Principles regarding use of AI
Since the hype surrounding the use of generative AI such as ChatGPT, the Examination Board RSM formulated some principles on how students should use AI. Students are not expected nor required to use AI, unless stated otherwise in specific assignments. When students do use AI, we require them to adhere to the following main principles:
Students always have full responsibility for the work they submit. This includes the responsibility for the academic integrity of their work. The use of AI is within the scope of the integrity statement (Students are expected to take individual tests to the best of their own ability, without seeking or accepting the help of others or use resources that are not explicitly allowed by the examiner nor to help others. In teamwork, students are not allowed to collaborate outside their own group. Sharing solutions with other teams is also considered a fraudulent action.)
The use of AI is allowed where it supports the student’s own learning and work, unless it limits the ability to assess knowledge, insights and competencies as described in an assignment and/or in the learning objectives of a course. The use of AI may never replace a student’s own learning or work.
Students must use a recognised convention for citation and referencing (see Section Referencing) to correctly attribute any information or ideas that have been extracted from AI tools.
Examiners may restrict the use of AI for the courses they teach. Students must comply to any restrictions that are communicated by the examiner.
The student must consult course leaders/thesis coach whenever there is reasonable doubt if the intended use of AI is in line with academic integrity standards (see Section Integrity Principles) and if it could impede the student's learning. The student will do this before submitting their work.
For all the work a student submits, the examiner may ask to clarify if and how the student has used AI. This may involve random specific additional reference methods such as reporting the use of AI in a separate section with an explanation, for instance documented in a logbook or including a reflection on why generative AI has been used and its usefulness. It may also involve random checks and checks based on signals that there is a substantial probability that a student has used AI in unauthorised ways for example through a verification interview.
What is allowed
Certain uses of generative AI are not likely to put academic integrity at risk. These uses include:
The use of AI as a search engine to get initial information on a subject, similar to using Google, if used as a basis to do further research. Depending on the extent of reliance on AI and/or the examiner’s instructions, referencing may be required. It is important to realize that AI may regularly provide false, fake, or biased information when used in this manner. Therefore, it is important that students check AI-derived information.
The use of AI to improve the quality of a student’s own writing, if used in a similar way as the functionality that spell checkers already provide. Students are not required to reference AI for this type of use.
What is unauthorized use of AI?
The use of generative AI may never replace a student’s own learning or work. Examiners must be able to assess the capabilities of the individual student in terms of knowledge, skills, and insights. Therefore, certain uses of generative AI are not allowed. These uses include:
Copying and pasting from AI in a way that limits the ability to assess the student’s competencies.
Paraphrasing output from AI in a way that limits the ability to assess the student’s competencies.
Copying and pasting from AI without proper referencing, regardless of the extent of use.
Using AI during on-campus or remote online exams.
Using AI in ways that have been restricted by course leaders/examiners.
Unauthorized use of generative AI may be indicated as fraud.
How to reference AI
To ensure transparency, students must clearly indicate their use of allowed generative AI by referencing it in the text using APA or footnotes. Guidelines on referencing AI can be found here:
APA: How to cite ChatGPT
Chicago: FAQ Item (chicagomanualofstyle.org)
Examiners may determine specific additional reference methods such as reporting the use of AI in a separate section with an explanation, for instance documented in a logbook or including a reflection on why generative AI has been used and its usefulness.
Inadequate AI-referencing will be considered fraud and will be reported to the Examination Board. The Examination Board may impose a sanction, which varies from reprimand to exclusion from examinations for up to one year.
Further readings on the pitfalls of using AI, specifically ChatGPT can be found on the EUR Library website.
Consequences of the use of unauthorized AI
Examiners will monitor the use of unauthorized AI in the assignments of students. Students may be required to clarify if and how they have used AI in their work (verification interview). This may be based on signals (such as provided by AI screeners) or performed randomly.
Unauthorized usage of AI is considered fraud and will be reported to the Examination Board. The Examination Board may impose a sanction, which varies from reprimand to exclusion from examinations for up to one year.
Objections and Appeals
If you disagrees with a decision by a university body such as the Executive Board, the Dean, the Examination Board or an examiner, there are legal redress possibilities. You can submit an objection or lodge an appeal against this decision. Which procedure should be followed is specified by law and depends on the type of decision involved. All decisions should include an appeals clause, which refers to the appropriate legal process. Both procedures are briefly described as follows.
Appeals procedure
A student who objects to a decision of an examiner (e.g. assessments) or the Examination Board may lodge an appeal with the Examination Appeals Board (in Dutch College van Beroep voor de Examens (CBE)) of Erasmus University Rotterdam. In urgent cases, the chair of the CBE can be requested to make provisions.
Only an interested party, that is a person whose interest is directly involved in a decision, can lodge the appeal. The appeal has to be lodged within six weeks of the announcement of the disputed decision. If the appeal concerns a decision that was not made on time, it must be submitted within a reasonable period of time.
The appeal should be submitted at legal.protection@eur.nl to the attention of the CBE-EUR. For further information check https://www.eur.nl/en/about-eur/organisation-administration/legal-affairs/legal-procedures / or the Student Information Leaflet "Submitting an appeal with the Examinations Appeals Board" (available at the ESSC (Hall E-Building). You can also visit the website of the CBE-EUR (in Dutch), where you can find the CBE's rulings on various disputes.
Before the CBE-EUR deals with the appeal, there is a settlement phase, in which the Examination Board concerned attempts to settle the lawsuit amicably (= formal amicable settlement attempt).
The CBE-EUR assumes that the complainant him/herself will first have made contact with the examiner concerned or with the Examination Board, in order to try to reach agreement (=material amicable settlement attempt). Account should be taken of the fact that meanwhile the period of six weeks for lodging an appeal with the CBE-EUR continues to run. In view of this, a provisional appeal can be lodged for the interim.
If the settlement attempt fails, parties will be invited to a sitting of the Examination Appeals Board. The sitting is in Dutch. Foreign students are recommended to take an interpreter with them to the sitting.
If a student disagrees with the decision of the CBE-EUR regarding the objection, the student can lodge an appeal with the Afdeling bestuursrechtspraak within six weeks of receipt of the decision, see also https://www.raadvanstate.nl/studentenzaken.
For further information about the appeals procedure, please refer to the EUR website.
Further information about the procedure can also be obtained from the Secretary of the CBE-EUR by e-mail to cbe@eur.nl.
Objections procedure
You can submit a notice of objection against decisions by or on behalf of the Executive Board. This mainly concerns decisions on enrolment as a student, decentralised selection, termination of enrolment, payment or refund of tuition fees, financial aid and having been barred entry to the university’s buildings, premises or facilities. You can also submit an appeal against the written refusal to make a decision or if a decision is not taken in a timely manner.
Of course, you do not necessarily have to start an appeal or objection procedure if you have a difference of opinion with someone. Talking to the person who took the decision is often enough to resolve the issue.
The notice of objection should be submitted at legal.protection@eur.nl In all cases the period of objection is six weeks.
Your notice of objection will first be handled by the Advisory Committee on Objections. This Committee advises the Executive Board about your objection, after which the Executive Board reconsiders the case and makes a decision regarding your objection. Before issuing its advice, the Committee will also investigate whether an amicable settlement between parties is possible. The Executive Board shall decide on the objection no later than 10 weeks after receipt of the notice of objection.
If you disagree with the decision regarding your objection, you can submit an appeal with the Higher Education Appeals Tribunal in The Hague within six weeks of the decision.
You can find more information about this Objection Procedure on this EUR-website.
RSM is committed to high quality education and examinations and intends to improve these continuously. Therefore, we need feedback from our students if our courses and examinations do not meet our standards. If students experience dissatisfaction related to the teaching or examinations, it is important that they inform relevant staff members as soon as possible. To that end, RSM and EUR have established the following complaints procedure.
Students considering making a complaint can consult a student adviser or a student counsellor. They can provide support and advice and may take a mediatory role if required.
Complaints regarding the teaching, teacher or organization of a course
In general, complaints about the content or organization of the programmes can be reported through the various course evaluations that are sent to students at the end of the block/semester. The course coordinator/examiner concerned will receive the evaluation feedback of the participating students.
During the trimester/semester, urgent complaints about the content of a course should be reported to the course coordinator via the designated channels, such as Canvas and/or email.
High-priority or urgent issues with the organization of the programme can be reported to the relevant programme manager. For contact information, please refer to the RSM Website.
Should a student be dissatisfied with the guidance by a coach and/or co-reader of the MSc thesis committee, it is important to address the coach and thesis coordinator in a timely manner, that is, well before the thesis will be graded. After grading, no further adjustments can be made. The thesis manual provides information on roles and responsibilities of coach, co-reader and student as well as contact information of the thesis coordinator.
Complaints regarding the examination of a course
There are four main ways to file a complaint regarding the examination of a course:
- Course evaluations;
- Complaints via the Student Representation RSM;
- Individual complaints via the Examination Board;
- The EUR legal protection facility.
1. Complaints via course evaluations
In general, complaints about the examination of a course can be reported through the course evaluations that are sent to students after the examination. The examiner concerned, as well as Programme Management and the Examination Board, will receive the evaluation feedback of the participating students.
2. Complaints regarding a bachelor course via the Student Representation RSM
Individual bachelor students may file individual complaints regarding an examination with the Examination Board as described below in item c.
Complaints regarding issues that concern all students (such as disturbances during an examination, a missing page in the exam paper, exam paper lay out, examination format being out of accordance with the relevant material laid out in the course manual and other errors in the questions and/or answer possibilities), a specific protocol is applicable to ensure that the complaints can be dealt with in an efficient and effective manner. These complaints that regard all students must be submitted through the Student Representation RSM. In response to the examination in question and the corresponding answer models published on Canvas, students must submit their motivated reaction of dissatisfaction within one week via feedbackBA@rsmsr.nl or feedbackIBA@rsmsr.nl. After this period, new comments will no longer be up for consideration. SR collects and groups the comments and sends these to the examiner no later than two working days prior to the plenary perusal session. The examiner/course coordinator shall respond to the received SR comments during the perusal. In the event that the examiner is considering deviating from the assessment ruling as a result of the perusal session, approval of the Examination Board is required. The examiner must post a final response to the collected comments by the SR on Canvas no later than four weeks after the examination/test has taken place. This final Canvas response concludes the perusal procedure.
If, after completion of the perusal procedure, the SR believes that the problem has not been resolved in accordance with expectations, the SR may submit a complaint to the Examination Board via the web portal.
The Examination Board will investigate the complaint filed, based on the submitted documents, and will conduct its own research in conjunction with these. In all cases, both the SR and the examiner will be heard. Within six weeks of lodging the complaint, the Examination Board will inform the complainant of its subsequent findings and any conclusions that may have been reached. In general, such findings and conclusions drawn by the Examination Board are not appealable.
3. Complaints directly via the Examination Board
If a student has a complaint regarding the organization of the examination (e.g. a student has been barred from entering the examination hall), the complaint may be filed with the Examination Board via its web portal. All relevant documents, such as the examiner's or invigilator’s response, must be attached to this submission. The complainant will receive an automatic confirmation of receipt. The Examination Board will investigate the complaint on the basis of the submitted documents and additionally will conduct its own research. Both the complainant and the involved examiner or invigilator will be heard in the following investigation. Within six weeks of lodging the complaint, the Examination Board will inform the complainant of its subsequent findings and any conclusions that may have been drawn. In general, such findings and conclusions drawn by the Examination Board are not appealable.
Please note that a complaint cannot concern an individual decision, such as the grade awarded by the examiner. If a student disagrees with his/her final grade after the examiner’s feedback and the perusal, the student may lodge an appeal with the Examination Appeals Board via the EUR Legal Protection Facility: legal.protection@eur.nl. The appeal must be made within six weeks of the announcement of the grade.
The Examination Board will not take complaints regarding examinations into consideration if the student concerned could have lodged an appeal. Therefore, complaints submitted after the period of six weeks (commencing on the day following the day of the decision’s announcement) will not be taken into consideration.
4. EUR Legal Protection Facility
In addition to the RSM complaints procedures as described above, students can submit a formal complaint with the EUR central facility to which all complaints and notices of appeal and objection can be submitted via e-mail: the EUR Legal Protection Facility via legal.protection@eur.nl. Complaints can also be submitted via post to the EUR Legal Protection Facility, room A2-07D, Post box 1738, 3000 DR Rotterdam. If you do not wish to use this particular facility, you may also submit your complaint in person to a student counsellor. You can make an appointment with a student counsellor through the ESSC.
The Examination Board has been assigned by the legislator to monitor the testing and examination of the BSc and MSc programmes. The Policy on Quality Assurance of Examinations and Assessments can be find here.
In the annual report, the Examination Board reports on its activities during the past calendar year.
Please find the Annual Report 2022-2023 here.
Brief general questions can be asked by e-mail to eb@rsm.nl or by telephone via our general number + 31 (0)10 4081895 from Monday to Friday from 9 am to 5 pm.
Official requests (e.g. a request for exemption) can be submitted via the Online Request Form. Requests for approval of a bachelor elective or master free elective, special exam facilities because of a functional impairment, compensation of a B2/B3 course, postponement thesis deadline, BSc course exemption and RSM Master Career course exemption need to be submitted via Osiris Case in Osiris Student. A request must be accompanied by all relevant documentation.
Please note: a (certified copy of a) certificate, grade transcript or diploma will not be accepted in digital form, instead it has to be submitted in its original form to the Examination Board for verification.
In absence of contact data the Examination Board will use data as provided through the OSIRIS-system.
Be explicit in addressing the Examination Board. When a course is involved, mention the course’s title, the teacher responsible, and the course’s code. When a test or examination is involved, mention the course’s title and code, the teacher, and the date. Once again, being explicit and clear in your letter helps handling it expediently. Finally, always provide motivation as to why the request is submitted and as to why the request should be granted.
You may expect a decision of the Examination Board within approximately 4 weeks. For more complicated requests, where multiple people are involved in the decision making process, or in the busy months of July and August, it might take longer than 4 weeks to come to a decision. We ask for your understanding.
Postal address
Rotterdam School of Management, Erasmus University
Examination Board RSM, Mandeville building, T5-41
PO Box 1738
3000 DR Rotterdam
The Netherlands
Visiting address
Secretariat Examination Board
Mandeville building, room T5-41
Burgemeester Oudlaan 50
3062 PA Rotterdam